Resume

Hello.
I'm Eunkyung kim.

Hello.
I'm Eunkyung kim.

Experience

DBDLAB

Seoul, Korea | Operation | UX Researcher Intern

Oct 2024 - Apr 2025

Oct 2024 - Apr 2025

  • Led 55+ UX research projects for 15+ clients across Finance, Telecom, and Insurance industries and more.

  • Conducted research using quantitative & qualitative methodologies such as usability testing, click testing, FGD and surveys.

  • Delivered data based UX insights, improving user experiences and business outcomes for clients.

  • Created UX trend articles by analyzing data from 1,800+ respondents.

  • Led 55+ UX research projects for 15+ clients across Finance, Telecom, and Insurance industries and more.

  • Conducted research using quantitative & qualitative methodologies such as usability testing, click testing, FGD and surveys.

  • Delivered data based UX insights, improving user experiences and business outcomes for clients.

  • Created UX trend articles by analyzing data from 1,800+ respondents.

  • Led 55+ UX research projects for 15+ clients across Finance, Telecom, and Insurance industries and more.

  • Conducted research using quantitative & qualitative methodologies such as usability testing, click testing, FGD and surveys.

  • Delivered data based UX insights, improving user experiences and business outcomes for clients.

  • Created UX trend articles by analyzing data from 1,800+ respondents.

  • Led 55+ UX research projects for 15+ clients across Finance, Telecom, and Insurance industries and more.

  • Conducted research using quantitative & qualitative methodologies such as usability testing, click testing, FGD and surveys.

  • Delivered data based UX insights, improving user experiences and business outcomes for clients.

  • Created UX trend articles by analyzing data from 1,800+ respondents.

Seoul Metropolitan Fire & Disaster Headquarters

Seoul, Korea | Safety Support Team | Content Creation Assistant (Part-Time)

Jan 2024 - Feb 2024

Jan 2024 - Feb 2024

  • Supported administrative tasks and cross-team communication.

  • Contributed to the redesign and improvement of the official website for enhanced readability.

  • Designed educational safety content and internal communication materials.

  • Supported administrative tasks and cross-team communication.

  • Contributed to the redesign and improvement of the official website for enhanced readability.

  • Designed educational safety content and internal communication materials.

  • Supported administrative tasks and cross-team communication.

  • Contributed to the redesign and improvement of the official website for enhanced readability.

  • Designed educational safety content and internal communication materials.

  • Supported administrative tasks and cross-team communication.

  • Contributed to the redesign and improvement of the official website for enhanced readability.

  • Designed educational safety content and internal communication materials.

Awards

Public Data Idea Competition by KHIDI (Korea Health Industry Development Institute)

Grand Prize

Seoul, Korea | Aug 2023

  • Designed mobile and wearable UX/UI for a digital rehabilitation therapy service.

Skills &Tools

Design

  • App/Web/Logo Design • Prototype •

Design System • Data visualization

UX Methods

  • User Research • AB Testing • Heuristic Evaluation • Wireframing • User Journey Mapping • Information Architecture

Graphic Tools

  • Figma • Framer • Lottie • Phase • Adobe Illustrator • Adobe Photoshop • Adobe Xd • Adobe Premiere Pro • Adobe After Effects • Blender

Research Tools

  • Typeform • Maze • Lyssna • UXtweak • UXArmy • Eye Tracker (Tobii) • Mixpanel

Soft Skills

  • Cross-functional collaboration • Empathetic communication • Proactive problem solving • User-first thinking • Adaptability

Certificate

Engineer Service·Experience Design

by KIDP (Korea Institute of Design Promotion)

Nov 2023

Education

Sungshin W. University

Bachelor of Service Design Engineering (Minor in Business Administration)

Seoul, Korea | Mar 2022 - Feb 2025

GPA: 3.77/4.5

  • Relevant coursework: Data based Service Design, Service UX Writing, Service Measurement&Evaluation, Mobile Service Design, HCI methodologies

Hanyang W. University

Associate of Food & Beverage Management

Seoul, Korea | Mar 2019 - Feb 2022

GPA: 4.19/4.5

  • Relevant coursework: Consumer Behavior, Service Operation Management, Marketing Research, F&B Franchising, Service Marketing

Let's start creating together

gek122312@gmail.com

Let's start creating together

gek122312@gmail.com

Let's start creating together

gek122312@gmail.com

Let's start creating together

gek122312@gmail.com